Privacy Policy

Bathreno – Privacy Policy

At Bathreno, we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains how we collect, use, and protect your information when you visit our website or purchase from us.

1. Who We Are

Our website address is: https://bathreno.com.au.

2. Information We Collect

We may collect the following information:

  • Personal details such as your name, billing/shipping address, phone number, and email.

  • Payment information (processed securely via third-party payment gateways).

  • Website usage data such as IP address, browser type, and traffic patterns.

  • Information you provide when leaving comments, creating an account, or contacting us.

3. Comments

When visitors leave comments on our site, we collect:

  • The data entered into the comments form,

  • The visitor’s IP address and browser user agent string (to help with spam detection).

An anonymised string created from your email (hash) may be sent to the Gravatar service to confirm if you use it. Their privacy policy is available at: https://automattic.com/privacy/. After approval of a comment, your profile picture may be visible publicly with your comment.

4. Media

If you upload images to our website, you should avoid uploading images containing EXIF GPS location data. Visitors can download and extract location data from uploaded images.

5. Cookies

Our site uses cookies to enhance your browsing experience. For example:

  • If you leave a comment, you may opt in to save your name, email, and website in cookies (convenience only). These last for one year.

  • When visiting our login page, a temporary cookie will be set to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

  • Login cookies last two days; display preference cookies last one year. If “Remember Me” is selected, login persists for two weeks. Logging out removes login cookies.

  • Editing or publishing an article may create an additional cookie, which expires after one day.

You can disable cookies in your browser settings, though this may impact site functionality.

6. Embedded Content

Articles on this site may include embedded content (e.g. videos, images, or articles). Embedded content from third-party sites behaves the same as if you visited those websites directly. They may collect data, use cookies, and track your interactions.

7. How We Use Your Information

We may use your information to:

  • Process and deliver your orders,

  • Communicate with you regarding purchases, enquiries, or support,

  • Improve our website, services, and customer experience,

  • Comply with legal obligations.

8. Who We Share Your Data With

We only share your data where necessary, such as with:

  • Third-party couriers and logistics partners for delivery,

  • Payment processors for secure transactions,

  • Government authorities, where required by law.

We do not sell or trade personal data.

9. How Long We Retain Your Data

  • Comments and related metadata are retained indefinitely.

  • For users who register on our site (if applicable), we store personal information provided in their profile. Users may view, edit, or delete their information at any time (except usernames). Website administrators can also see and edit that information.

10. Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

11. Data Security

We take reasonable measures to protect your personal information against misuse, interference, loss, or unauthorised access.

12. Contact Us

For questions or privacy requests, please contact:

Email: sales@bathreno.com.au
Address: 1/222 Cooper Street, Epping VIC 3076